Legal Policies and Compliance Information
Introduction
Terms of Service
Prohibited
Privacy
Information Security
Crypto Risk Summary
Cookies
Complaints
Prohibited
Introduction
Terms of Service
Prohibited
Privacy
Information Security
Crypto Risk Summary
Cookies
Complaints

Prohibited

On this page
Purpose
Scope
Prohibited Jurisdictions
Prohibited Business Activities
Special Requirements for Certain Activities
Enforcement
Review
Reporting

Purpose

This policy sets out the countries, business activities and transaction types not supported by Jigzo. It reflects international sanctions, anti-money laundering requirements and Jigzo's own risk appetite.

Scope

This policy applies to clients and to Approved Partners.

For clients, it sets out what you may not do with your account, and the jurisdictions and activities we do not support.

For Approved Partners, it defines who you may and may not introduce to Jigzo. A prospective client falling within any prohibition below will not be onboarded, and introducing one creates no entitlement. Partners are expected to apply these restrictions before making an introduction.

It governs onboarding, ongoing monitoring and transaction processing across all Jigzo services.

Customers may not use the platform or an account accessed through it for the benefit of third parties, or to provide payment, exchange or similar services to their own customers, unless Jigzo has agreed this in writing in advance.

Prohibited Jurisdictions

Onboarding Restrictions

Jigzo prohibits onboarding any customer with ultimate beneficial owners (UBOs), directors, or operations residing in or targeting websites toward the following countries:

  • Afghanistan
  • American Samoa
  • Anguilla
  • Belarus
  • Benin
  • Bosnia and Herzegovina
  • Burkina Faso
  • Burundi
  • Central African Republic
  • Congo (Democratic Republic of)
  • Cote d'Ivoire
  • Cuba
  • Eritrea
  • Eswatini
  • Fiji
  • Guam
  • Guinea
  • Guinea-Bissau
  • Haiti
  • Iran
  • Iraq
  • Korea (Democratic People's Republic of)
  • Kosovo
  • Lebanon
  • Liberia
  • Libya
  • Mali
  • Marshall Islands
  • Mozambique
  • Myanmar
  • Nicaragua
  • Niger
  • Nigeria
  • Pakistan
  • Palau
  • Palestine
  • Panama
  • Russian Federation
  • Samoa
  • Sierra Leone
  • Somalia
  • South Sudan
  • Sudan
  • Syria
  • Togo
  • Trinidad and Tobago
  • Türkiye
  • Ukraine
  • United States
  • United States Minor Outlying Islands
  • Vanuatu
  • Venezuela
  • Virgin Islands (U.S.)
  • Western Sahara
  • Yemen
  • Zimbabwe

Transactional Restrictions

Jigzo does not support transaction activities involving the following jurisdictions, due to regulatory restrictions, international sanctions, or high-risk considerations:

  • Afghanistan
  • Belarus
  • Burkina Faso
  • Burundi
  • Central African Republic
  • Congo (Democratic Republic of)
  • Cuba
  • Eritrea
  • Guinea
  • Guinea-Bissau
  • Haiti
  • Iran
  • Iraq
  • Korea (Democratic People's Republic of)
  • Lebanon
  • Libya
  • Mali
  • Marshall Islands
  • Mozambique
  • Myanmar
  • Nicaragua
  • Niger
  • Pakistan
  • Palestine
  • Russian Federation
  • Somalia
  • South Sudan
  • Sudan
  • Syria
  • Ukraine
  • Venezuela
  • Western Sahara
  • Yemen
  • Zimbabwe

Jurisdictional Requirements for Customer Categories

  • ‍Unregulated Businesses: Must be incorporated within accepted jurisdictions and fall within Jigzo's risk appetite.‍
  • Regulated Businesses: Must be incorporated in: United Kingdom (including Gibraltar), European Economic Area (EEA), United States of America, Switzerland, Canada, Australia, New Zealand, Hong Kong, Singapore, Japan, or South Korea.

Regulated entities outside these jurisdictions may only be onboarded if part of an ownership structure including a licensed entity from accepted jurisdictions.

This list is reviewed periodically to ensure compliance with regulatory updates and may be amended accordingly.

Prohibited Business Activities

The following categories of businesses and business practices are explicitly prohibited from using Jigzo’s services and platform:

  • Businesses operating or running Hawala (informal banking system)
  • Companies engaged in or providing illegal drugs and/or unlicensed drug-related activity
  • Unregulated pharmaceuticals/food supplement companies (nutraceuticals)
  • Activities relating to defence and munitions, including dual use
  • Adult websites or services with prostitution, and the broadcasting/publication of pornography
  • Binary options or unregulated investments
  • Companies formed of bearer shares
  • Company structures which include only nominee directors (there must always be individual directors)
  • Companies dealing in counterfeit goods
  • Companies dealing with cultural artefacts, ivory, or other items related to protected species, or with items of archaeological, historical, religious, or rare scientific value
  • Companies structured and operating piracy or illegal streaming
  • Political/religious organisations engaged in hate speech
  • Pyramid schemes/multi-level marketing (MLM) schemes
  • Companies dealing in non-electronic funds
  • Unregulated institutions that should be regulated
  • Shell banks
  • Shell companies (a company having no physical presence, no employees, or no commercial activity in its registered jurisdiction)
  • ‘Get rich quick’ schemes (proposal to pay high rates of return over a short period in return for a small investment)
  • Unregulated charities
  • Banks

Special Requirements for Certain Activities

Certain industries may be subject to enhanced due diligence requirements to ensure compliance with regulatory standards. These include:

Licensed Gaming and Betting‍

Subject to valid licensing and regulatory approval in the operating jurisdiction. Gaming and Contract for Difference (CFD) firms may be onboarded but cannot process consumer payouts through the platform.

Cryptocurrency Services

Restricted to licensed or regulated businesses compliant with local and international regulations. Jigzo does not provide services to cryptocurrency firms acting on behalf of underlying clients.

Not all services are available in all jurisdictions or to all clients. Digital asset services are available only where Jigzo holds the applicable registration.

Enforcement

Jigzo personnel, Approved Partners and service providers must comply with this policy. Jigzo may terminate any relationship where a breach is found.

Review

This policy is reviewed after each Financial Action Task Force plenary, immediately on any change to sanctions designations, and at least annually. The lists above are subject to change.

Reporting

Suspected breaches should be reported to Jigzo immediately. Jigzo cooperates with all relevant authorities.

Updated at:
July 30, 2026
On this page
Purpose
Scope
Prohibited Jurisdictions
Prohibited Business Activities
Special Requirements for Certain Activities
Enforcement
Review
Reporting
Contact us
Jigzo Limited is a financial technology company registered in England and Wales (no. 12014461).

Jigzo is not a bank. Client funds are held in individually designated accounts with an FCA-authorised payment institution and are safeguarded by that institution in accordance with its regulatory obligations. Accounts provided through the platform are payment accounts, not bank accounts, and are not covered by the Financial Services Compensation Scheme.
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