Legal & compliance

Prohibited

1. Purpose

This policy outlines the prohibited countries and business activities that Jigzo will not engage with or support. Jigzo operates through multiple regulated entities to ensure comprehensive regulatory coverage. Jigzo Limited (12014461) is registered in England and Wales. Jigzo osoba rizikového kapitálu s.r.o. (23415525) is registered in Czechia with the Czech National Bank (ČNB) (CNB Registration: 2025/085877/CNB/650) and holds Virtual Asset Service Provider (VASP) registration, providing regulatory coverage across the European Economic Area (EEA).

Our commitment to data protection is confirmed by registration with the Information Commissioner's Office (ICO Registration: ZB299353). Additionally, Jigzo is validated by its FINTRAC registration (Registration: M24745935) and adheres to all applicable regulatory requirements, including Anti-Money Laundering (AML) and Counter-Terrorist Financing (CTF) standards. These measures prevent illicit activities and ensure the integrity of our financial services.

2. Scope

This policy applies to all Jigzo operations, including its Approved Partner Programme, and covers onboarding, transactions, and any other interactions with clients or third parties. Jigzo operates under specific international guidelines, including those recommended by the Financial Action Task Force (FATF), as well as regulatory frameworks from Canada, the European Union, the United Kingdom, and Czechia. These standards ensure compliance and maintain financial integrity across all jurisdictions in which Jigzo operates.

3. Prohibited Jurisdictions

3.1 Onboarding Restrictions

Jigzo prohibits onboarding any Customer with ultimate beneficial owners (UBOs), directors, or operations residing in or targeting websites toward the following sanctioned countries: Iran, North Korea, Syria, Cuba, Venezuela, and Russia.

3.2 Transactional Restrictions

Jigzo does not support transaction activities involving the following jurisdictions, due to regulatory restrictions, international sanctions, or high-risk considerations:

  • Afghanistan (AF)

  • American Samoa (AS)

  • Anguilla (AI)

  • Belarus (BY)

  • Benin (BJ)

  • Bosnia and Herzegovina (BA)

  • Burkina Faso (BF)

  • Burundi (BI)

  • Central African Republic (CF)

  • Cote d'Ivoire (CI)

  • Cuba (CU)

  • Democratic People’s Republic of Korea (DPRK) (KP)

  • Democratic Republic of Congo (CD)

  • Eritrea (ER)

  • Eswatini (SZ)

  • Fiji (FJ)

  • Guam (GU)

  • Guinea (GN)

  • Guinea-Bissau (GW)

  • Haiti (HT)

  • Iran (IR)

  • Iraq (IQ)

  • Kosovo (XK)

  • Lebanon (LB)

  • Liberia (LR)

  • Libya (LY)

  • Mali (ML)

  • Marshall Islands (MH)

  • Mozambique (MZ)

  • Myanmar (MM)

  • Nicaragua (NI)

  • Niger (NE)

  • Nigeria (NG)

  • Pakistan (PK)

  • Palau (PW)

  • Palestine (PS)

  • Panama (PA)

  • Russian Federation (RU)

  • Samoa (WS)

  • Sierra Leone (SL)

  • Somalia (SO)

  • South Sudan (SS)

  • Sudan (SD)

  • Syria (SY)

  • Togo (TG)

  • Trinidad and Tobago (TT)

  • Türkiye (TR)

  • Ukraine (UA)

  • United States (US)

  • United States Minor Outlying Islands (UM)

  • Vanuatu (VU)

  • Venezuela (VE)

  • Virgin Islands, U.S. (VI)

  • Western Sahara (EH)

  • Yemen (YE)

  • Zimbabwe (ZW)

3.3 Jurisdictional Requirements for Customer Categories

Unregulated Businesses: Must be incorporated within accepted jurisdictions and fall within Jigzo's risk appetite.

Regulated Businesses: Must be incorporated in: United Kingdom (including Gibraltar), European Economic Area (EEA), United States of America, Switzerland, Canada, Australia, New Zealand, Hong Kong, Singapore, Japan, or South Korea.

Regulated entities outside these jurisdictions may only be onboarded if part of an ownership structure including a licensed entity from accepted jurisdictions.

This list is reviewed periodically to ensure compliance with regulatory updates and may be amended accordingly.

4. Prohibited Business Activities

The following categories of businesses and business practices are explicitly prohibited from using Jigzo’s services and platform:

  • Businesses operating or running Hawala (informal banking system)

  • Companies engaged in or providing illegal drugs and/or unlicensed drug-related activity

  • Unregulated pharmaceuticals/food supplement companies (nutraceuticals)

  • Activities relating to defence and munitions, including dual use

  • Adult websites or services with prostitution, and the broadcasting/publication of pornography

  • Binary options or unregulated investments

  • Companies formed of bearer shares

  • Company structures which include only nominee directors (there must always be individual directors)

  • Companies dealing in counterfeit goods

  • Companies dealing with cultural artefacts, ivory, or other items related to protected species, or with items of archaeological, historical, religious, or rare scientific value

  • Companies structured and operating piracy or illegal streaming

  • Political/religious organisations engaged in hate speech

  • Pyramid schemes/multi-level marketing (MLM) schemes

  • Companies dealing in non-electronic funds

  • Unregulated institutions that should be regulated

  • Shell banks

  • Shell companies (a company having no physical presence, no employees, or no commercial activity in its registered jurisdiction)

  • ‘Get rich quick’ schemes (proposal to pay high rates of return over a short period in return for a small investment)

  • Unregulated charities

  • Banks

5. Special Requirements for Certain Activities

Certain industries may be subject to enhanced due diligence requirements to ensure compliance with regulatory standards. These include:

  • Licensed Gaming and Betting
    Subject to valid licensing and regulatory approval in the operating jurisdiction. Gaming and Contract for Difference (CFD) firms may be onboarded but cannot process consumer payouts through the platform.

  • Cryptocurrency Services
    Restricted to licensed or regulated businesses compliant with local and international regulations. Jigzo does not provide services to cryptocurrency firms acting on behalf of underlying clients.

  • Financial Institutions
    Jigzo does not provide services to Payment Service Providers (PSPs) or cryptocurrency firms as underlying clients. Additionally, Jigzo does not provide services to financial institutions, money service businesses (MSBs), or payment service providers (PSPs) that wish to engage in correspondence-style relationships involving transactions with or on behalf of their underlying clients, as this would create nested relationships prohibited by regulations. Nested relationships occur when multiple layers of intermediaries are introduced between Jigzo and the end customer, making it challenging to maintain transparency and comply with anti-money laundering (AML) and counter-terrorist financing (CTF) requirements.

6. Implementation and Enforcement

Jigzo employees, partners, and service providers are required to adhere to this policy. Jigzo reserves the right to terminate relationships with any client, partner, or service provider found to be in breach of this policy. Jigzo ensures compliance with regulatory standards from FINTRAC, the Czech National Bank (ČNB), as well as those established by the European Union and the United Kingdom, ensuring that promotions, transactions, and operations align with international requirements.

7. Review and Updates

This policy will be reviewed and updated regularly to reflect changes in regulatory requirements, market conditions, and risk assessments. Any updates will be communicated to all relevant stakeholders promptly.

8. Reporting and Compliance

Any suspicious activities or potential violations of this policy must be reported immediately to Jigzo's Compliance Team. Jigzo is committed to cooperating with FINTRAC, the Czech National Bank (ČNB), European Union regulators, and UK regulators to address any compliance-related concerns. Jigzo's operations are validated by its FINTRAC registration (Registration: M24745935) and ČNB registration (CNB Registration: 2025/085877/CNB/650), demonstrating its adherence to international AML and CTF standards.