Privacy
1. About Us
Jigzo Limited ("Jigzo," "we," "our," or "us") is a UK-based financial services provider serving corporate customers. We act as a data controller for personal data processed in connection with our platform and services. This Privacy Notice explains how we collect, use, and protect personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 (DPA).
2. Scope
This Privacy Notice applies to:
Corporate customers, including directors and ultimate beneficial owners (UBOs).
Visitors to our website who interact with us.
3. Data We Collect
We collect and process the following personal data for corporate customers and their representatives:
For Onboarding: Name, contact details, date of birth, nationality, identification documents, and compliance-related information (e.g., credit and background checks).
During the Relationship: Account activity, communications, and usage of online portals.
Website Visitors: IP addresses, browser types, and interaction data collected via cookies.
4. How We Use Personal Data
We process personal data to:
Verify identities during onboarding and maintain compliance with AML/CTF regulations.
Manage accounts, transactions, and communications.
Improve our services and ensure secure access to our platform.
Fulfill legal and regulatory obligations.
5. Legal Basis for Processing
We process personal data based on:
Legal obligations: Ensuring compliance with AML/CTF regulations.
Contractual necessity: Providing and managing our services.
Legitimate interests: Fraud prevention and service improvement.
6. Data Retention
We retain personal data only as long as necessary to fulfill contractual and legal obligations. Once data is no longer required, it is securely deleted or anonymized in line with our retention policy.
7. Data Security
We implement robust measures, including encryption and access controls, to protect personal data. In the event of a data breach, we will notify affected individuals and relevant authorities, where required.
8. Sharing Personal Data
We may share personal data with:
Service providers assisting in our operations.
Regulatory authorities or law enforcement, where legally required.
Credit reference agencies for compliance checks.
We do not sell personal data to third parties.
9. International Data Transfers
If personal data is transferred outside the UK or EEA, we ensure it is protected through appropriate safeguards, such as Standard Contractual Clauses (SCCs).
10. Your Rights
Corporate customers and their representatives have the right to:
Access, correct, or delete personal data.
Object to or restrict processing, where applicable.
Request data portability.
11. Cookies
We use cookies to improve website functionality and user experience. For more details, refer to our Cookie Policy.
12. Updates to This Privacy Notice
We may update this Privacy Notice periodically. The latest version will always be available on our website.
13. Complaints
If you have concerns about how we handle your personal data, contact us through the platform or via our website. If unresolved, you can escalate your complaint to the Information Commissioner’s Office (ICO) at 0303 123 1113 or via their website.